Return Processing

The Return Processing module of Clearingworks Payment Hub processes virtually any type of return, regardless of the payment channel (paper or electronic) or the reason for the return.

When payments are returned to the Clearingworks platform, the Return Processing module performs automatic validation and matching between the original payment and returned items and automatically dispositions items based on a US Dataworks returns rules engine. Items that are determined to be administrative returns are sent to research queues for operator review and handling, while other items are re-submitted or classified as final returns.

Clearingworks Return Processing features an advanced resubmission calendar that allows businesses to reschedule resubmissions to improve their collection rate. To improve future clearing, the solution regularly updates its shared database for eligibility and resubmission logic with Notifications of Change, administrative corrections and exclusions for use. The use of this shared database significantly reduces administrative returns processing.

Why Clearingworks for Return Processing

• Provides an agile platform to process all types of returns
• Streamlines manual returns processing with automated return rules
• Reduces return exceptions through the use of shared data management
• Improves collection rates through the use of a resubmission calendar