Home|Industry Insight

U.S. Dataworks is Now Part of the CheckAlt Family

By |2020-09-10T08:25:11-05:00September 10th, 2020 |

We have exciting news for you about a great strategic move for U.S. Dataworks. As of today, U.S. Dataworks is now part of CheckAlt, the nation's largest independent remittance processor with 13 processing centers strategically located across the country. This move allows U.S. Dataworks to better serve you with an expanded staff of resources, access [...]

Traditional Remittance Processing Goes Remote to Combat COVID-19

By |2020-04-14T11:40:39-05:00April 14th, 2020 |

Remittance Processing Goes Remote The current Coronavirus pandemic has every financial institution and processor scrambling to implement their pandemic plan that has been gathering dust on the shelf for years.  Every major city has implemented a “work from home” mandate for all non-essential personnel.  Those that keep the financial systems moving, including the [...]

AFP 2019: Accelerating Change in Treasury Services

By |2019-11-05T11:00:29-06:00November 5th, 2019 |

AFP did a great job this year diversifying the content and format of presentations. The Mindshift forum in the Exhibit Hall provided thought provoking content in consumable bites. Every session was at capacity and the ease of access made it simple to drop in. Rana el Kaliouby, PhD leads Mindshift key note [...]

PCM is a HIT at NACHA Payments 2019!

By |2019-09-16T09:28:23-05:00May 22nd, 2019 |

​​We packed up our green shoes and big hats and said goodbye to NACHA Payments 2019. This year was particularly special as we introduced our newest service Payment Case Manager. We would like to thank everyone who visited the U.S. Dataworks booth and took the No Fax Pledge. Monday morning [...]

TEXPO 2019: The Future is Bright

By |2019-09-16T09:19:34-05:00April 22nd, 2019 |

Well TEXPO was certainly an interesting and informative conference, with a full schedule of educational sessions and an exhibit hall full of new products. The Woodlands was a wonderful venue and once the storm clouds of Sunday passed, we were treated to some great spring weather. As a veteran of [...]

Pre-Texpo 2019 Musings

By |2019-03-22T14:46:03-05:00March 22nd, 2019 |

Texpo is right around the corner, April 7th-9th in The Woodlands, Texas. While this is a regional conference, it tends to draw beyond the State of Texas with rich content and great networking opportunities. U.S. Dataworks is excited to be exhibiting again this year and we look forward to meeting with you and discussing [...]

Banks Should Pivot to Serve as a Fintech Marketplace

By |2019-02-20T10:55:37-06:00February 20th, 2019 |

As the final year of the teens begins, financial services are at a pivot point that will determine their success in the 2020s. Simply, they must innovate to survive and reposition how they deliver financial products and tools to their customers. For the most part, bankers are stuck with an outdated model of what a [...]

Being Strategic by Improving the Customer Experience

By |2019-02-20T12:18:47-06:00December 19th, 2018 |

The issue of how you can improve the customer experience cannot be adequately covered in a few hundred words. Let me give two examples, one dealing with the digital / online experience and one dealing with the physical branch. If you are like most FIs, you have multiple online banking systems. Typically, you would have [...]

Being Strategic by Reducing Operating Costs

By |2019-02-20T12:20:49-06:00December 12th, 2018 |

What are the activities that a typical business customer of yours engages in that mostly manually and cost-intensive? Don’t know? It’s likely that, as bankers, we don’t spend much time thinking about the internal cost of our business customers. But there are areas in which an FI has a direct opportunity to reduce costs for [...]

Being Strategic by Increasing Revenue / Customers

By |2019-02-20T12:25:58-06:00December 5th, 2018 |

Let’s say you were interested in assisting your business customers in getting more clients, more sales, how would you go about achieving that? Consider that you have a significant online community, individuals and businesses that are connecting to your online banking platforms. While they are online, there are opportunities to make an appeal to them [...]