Learn how ACH exception automation is a win for your customer and your bottom line!
Friday, December 13, 2019
Time: 2:00 pm ET, 1:00 pm CT
If you are sending or receiving ACH transactions, you have to address ACH exceptions. According to Nacha, ACH exceptions cost the industry $96 million each year. FIs who originate the exceptions are frustrated because they have no insight into the ACH exception process. FIs who received exceptions are frustrated because there is no clear way to match originators responses to the original request. Originators are frustrated because most processes are automated but ACH exceptions are not. As we head into 2020, can we not come up with a way to once and for all eliminate “the fax” as the primary tool for systematically addressing ACH exceptions? Join us for an examination of how this manual, expensive, and frustrating process can be converted into an automated, cost-effective, lights out operation.